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Shipping & Returns

Shipping Policy

The TBG Way is a very small company;  making each item with love and integrity.  We will do our best to make your purchase within 5 days and arrive  to you within 10 days.  Some items are in stock and will be mailed sooner. At this time we are using USPS for delivery in the U.S. only.  

Return & Refund Policy

We accept returns for items purchased online for TBG credit or refund within 7 days after delivery. Please email  Tes@TheTBGWay  within 7 days for a return authorization.  All items must be unused and in new condition. Returns that are damaged, soiled or altered will not be accepted and will be returned to the customer. Any custom orders, sale items are final sale and cannot be returned. All shipping charges are non-refundable and all return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. Please allow 7 days for your return to be processed.

And, let’s count on it all going in a good way. 

Thank You ! 

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